Dear Valued Customers,
Thank you for your continued use of EXJOY International Money Transfer.
Due to the recent increase in fraudulent schemes, banks have notified us that, from the perspective of customer protection and preventing unauthorized transfers, they may restrict transactions when the name of the person requesting the transfer differs from the account holder’s name when making deposits to money transfer companies.
We kindly request that when making a transfer to our account for a remittance request, you transfer funds using the name listed on the account.
Additionally, if the name registered during membership sign-up differs from the name on your bank account, please notify our customer service desk in advance.
IDA Japan Co., Ltd.